Weituo Export DeskWhite Paper
This policy explains how Shijiazhuang Weituo Trading Co., Ltd. manages the personal information that flows through the Weituo export desk, from a first booking enquiry to the last note on a delivered shipment.
Shijiazhuang Weituo Trading Co., Ltd. was developed under the developer name WeiTuo to design integrated shipment coordination systems for manufacturers and overseas buyers. This desk is built on a simple rule. A shipment file carries the records it needs and nothing more, and the people attached to that file decide whether we may hold their details. That rule runs through every section below.
This Privacy Policy sets out the rules that Shijiazhuang Weituo Trading Co., Ltd. follows when personal information is collected, stored, used and shared in connection with our website at www.weituo.buzz and with the export coordination services we perform. We publish this policy so that every exporter, every buyer and every visitor to this site can predict exactly how their details will be treated instead of guessing at the intention behind a freight file.
We operate in the professional, scientific and technical services sector under the industry classification of computer integrated systems design. In plain words, the business delivers structured workflows, clear records and dependable coordination rather than acting as a simple freight reseller. The same principle of careful design governs the most personal asset in any shipment, which is the data about the people involved in making it move.
The policy begins with the broad statement and then moves into specifics. Visitors who only read the site pages will find a short set of practices, while staff who send documents and cargo will find a fuller account. Wherever a section could affect you, the text names the data and the reason it is held, so a consent decision is an informed one.
You are welcome to use the desk without providing any personal detail. Browsing the public pages requires no account and no registration. Personal information is only requested when you contact us, when you ask for a sailing plan, when you authorise a shipment or when you ask us to act as the coordination point for a sale.
The company that acts as the data controller for the practices described in this policy is Shijiazhuang Weituo Trading Co., Ltd., which operates the Weituo export desk and the domain feedback channels used by the site. The developer name behind the platform is WeiTuo, and the desk uses that mark on documentation and coordination notes.
Our registered business location is:
Shijiazhuang Weituo Trading Co., Ltd.
Room 201, Unit 1, Building 3, South Area, Xinda Garden
No. 88 Yongtai Street, Xinhua District
Shijiazhuang - 050000, China (CN)
Any request about privacy, a correction to a record, an access enquiry or a deletion request can be sent to our contact address feedback@weituo.buzz or by telephone to +18788877224. We treat those requests as part of routine desk work and respond within the time allowed by the rules that apply to the sender.
Because export coordination crosses borders, the legal framework that protects you can come from your own territory as well as from China. A buyer in the European Union, the United Kingdom or the United States, for example, can rely on the rights granted by their home data protection law. This policy does not remove those rights; it explains how we honour them from our operating centre.
We collect information that falls into a small number of clear categories. The first category is the contact and identity data you give us, such as a name, an email address, a telephone number and the name of a business. The second is the shipment data needed to move cargo, which includes the exporter name, the factory address, the buyer company, the destination port and the documents attached to a file.
The third category is technical data gathered automatically when you browse the site, such as an internet protocol address, the type of device and browser, the pages visited and the time of a visit. The fourth is data we receive from business partners, such as a carrier, a haulier or a bank that passes us the details of a person we need to reach about an order.
We deliberately do not collect data that is not needed. Your precise location, your browsing history on other sites and your private messages are not gathered for marketing, and we do not build a profile of you in order to sell advertising. The desk is a coordination service, not an advertising network.
Finally, we can collect information that arises during a working relationship, such as notes you attach to an enquiry, preferences about carriers and ports, and the history of confirmations we exchange with you. Taken together, these categories form the shipment file that lets a container move from a plant to a buyer without repeated requests for the same details.
Most of the personal data we receive comes directly from the person it describes. When you use the contact form, write to feedback@weituo.buzz or call +18788877224, you provide your name, a way to reach you and the subject of your enquiry. That information allows the desk to answer once rather than guessing who sent the message.
When you ask for a sailing plan or authorise us to coordinate an export, you also provide operational facts about the cargo including the product, the weight and volume, the plant address, the port of loading and the country of destination. Some of that information, such as a company name on an order and a named contact behind it, is personal data because the individual can be identified.
We also receive documents that you provide as part of an official file. A commercial invoice, a packing list, a certificate of origin and a customs declaration carry data that identifies a seller and a buyer. We store those documents only for the purpose of the shipment and within the retention windows described later in this policy.
You can choose to withhold optional details. Where a field is genuinely optional we say so at the moment we ask. Declining to send an optional extra never reduces the level of service we would otherwise give to a shipment that does not need it.
When you open a page on this website, our server records a small technical log entry. That entry typically holds your internet protocol address, the type of browser and operating system, the referring page, the date and time, and the pages you requested. This data is used to keep the site reliable, to diagnose faults and to shape a simple picture of which parts of the desk visitors read.
We do not join this technical log to your name unless you are logged in or otherwise identified, and we do not sell the log to anyone. Where we use a measurement script, it runs without collecting keystroke detail or reading the content of pages you type into.
Because the export desk is used by manufacturers at different hours in different time zones, our routine logs help us confirm that the site is available around the clock. The information is reviewed in aggregate, and individual entries are held for a limited period before they are overwritten by the natural rotation of log storage.
Export is a team activity. A bank, a carrier, an insurance broker and a customs broker each hold part of the record a shipment needs. Sometimes one of those partners passes us a contact detail, such as the name and email of a buyer representative, so we can confirm a delivery appointment the buyer expects.
When we receive such data from a partner, we store only the minimum needed to carry out the coordination step. We record where the detail came from and we use it for the shipment it supports. If the partner forwards data on our behalf, that partner has its own duty to tell the individual; our shared approach is to keep the desk transparent so a buyer can always ask who currently holds their details.
We do not merge partner data into a marketing file or use a buyer contact first supplied for one order to promote a separate service, unless that individual later opts in to receiving such updates.
Every piece of information is used for a purpose that should make sense in context. The primary purpose is to provide the export coordination and integrated shipment systems you asked for. That includes answering enquiries, preparing bookings, drafting customs documents, arranging insurance, updating you on the position of a shipment and confirming delivery.
The second purpose is communication about the desk. If you submit an enquiry we may reply with the route suggestion you requested. Where the law requires consent for a particular kind of contact, such as a promotional note, we only send it after you have agreed and we always mark a clear way to stop receiving it.
The third purpose is operating and improving the service. We analyse patterns at an aggregated level to find where an export file most often meets a delay, so our systems design work can remove friction instead of repeating it. That work never exposes an individual name in a public analysis.
The fourth purpose is protecting the desk and those it serves. We can review records to detect fraud, to respond to a legitimate request from an authority, to enforce a binding agreement or to defend the rights of the company. Where we must act on such a request we do so within the limits set by law and we keep an audit trail of the action.
We will not make any decision about you solely through automated processing that produces a significant legal effect, except where such processing is allowed and gives you a pathway to ask a human to review the matter.
Data protection rules across most territories require a lawful basis before personal information is used. Our lawful bases are the standard toolbox of legitimate interest, contract performance, consent and legal obligation.
We rely on the performance of a contract when you ask us to coordinate a shipment under an agreement with the company. The booking, the booking reference, the document preparation and the delivery note all belong to that contract and cannot be supplied without the details that make them accurate.
We rely on legitimate interest for lighter tasks such as answering a general enquiry, securing the website against misuse and improving the coordination service, where our interest is balanced against a modest effect on the individual. Where consent is the correct basis, we ask for it clearly and record when it was given so it can be withdrawn at any time.
Some processing happens because the law requires it, for example export declarations, customs records and responses to a court or regulator with authority. In every case we limit the processing to the minimum the law demands and we document the reason behind a lawful retention.
This website keeps the use of tracking technology deliberately light. We may place small data files known as cookies to help the site remember your preference, to keep a session stable and to understand which pages are read. These cookies do not read the content of your messages or follow you across unrelated websites.
Strictly necessary cookies, which make the site function, are not subject to consent under most rules. Any cookie that is analytics based or marketing based is either avoided altogether or offered with a clear choice before it runs. Because this desk does not sell advertising, we have no reason to build the kind of cross-site audience profile that heavier cookie use supports.
You can clear cookies through your browser at any time. Most browsers also let you view which cookies a site has set. Removing a functional cookie may mean you have to choose a preference again, but it rarely prevents the site from loading.
If you write to us to ask which cookies a particular page set on your visit, we will describe them and explain their purpose so your decision to allow them is transparent.
We share information only when it is essential to the work and only with the parties that form an obvious link in your export chain. The usual recipients are a shipping line or airline that holds the booking, a haulier that collects and delivers, a customs broker that files a declaration, an insurance provider that issues a cover note and, when a letter of credit is used, the bank network that expects the shipping documents.
We do not trade personal data. We do not rent out contact lists. We do not allow an advertiser to place a tracker on this desk in exchange for a fee. The shared shipment data is always scoped to what that party legitimately needs for the specific movement.
Occasionally we work with a technology supplier that processes data on our behalf, such as a secure email form or a file store. Those suppliers act under our instructions, may not use the data for their own purposes and are required by agreement to protect the data and to return or remove it when the work ends.
If the ownership of the company were to transfer through a merger or purchase, the buyer would receive our operating records, including shipment files, on the same terms described here. We would publish a revision to this policy so that the change of ownership is not a silent one.
Export cargo does not respect a national border, and neither does the coordination record that makes it move. A shipment coordinated from Shijiazhuang can involve a carrier in one country, an insurance market in another and a customs system in a third. That means some personal detail travels outside the territory where you first provided it.
When an international transfer takes place, we apply safeguards appropriate to the destination. For transfers from the European Economic Area, the United Kingdom or comparable territories, we rely where required on recognised adequacy decisions, on standard contractual clauses adopted by the relevant regulators, or on another recognised transfer tool, and we keep evidence of that basis.
For other geographies we apply a lighter internal standard that matches the desk rules: keep the data to the minimum, protect it by technical and organisational measures, and confirm that the receiving party will not use it for an unrelated purpose. We note where a destination country has a data protection regime of a different shape and adjust our handling to stay consistent with our own obligations.
Our web hosting and support channels may be operated from servers that are not fixed to one country, but any such arrangement reflects network architecture rather than a choice to relocate a datacentre of personal details further from the individual it describes.
We keep personal information only for as long as there is a defensible need for it, and we review the categories on a routine cycle. A booking enquiry that stays a question is held briefly; a shipment that produces documents is held for the period needed to answer a customs query, a bank review or a warranty claim after the crossing.
Contact requests and general email are normally removed when the exchange is complete and no obligation survives. Shipment records are retained in line with the accounting and customs rules that apply to the exporter and to the company, which can run for a number of years. After a record reaches the end of its window, we delete it or remove the personal identifiers so the remaining operational summary no longer names an individual.
Technical logs are kept on a rolling basis and overwritten as new logs take their place. We record a retention schedule in our operating notes and we revisit it when the law changes so that a stored file never outlives the reason for keeping it simply because nobody thought to review the calendar.
If you ask us in writing to delete data and no legal or contractual duty prevents the deletion, we remove it from active use and arrange for its removal from any archive copy within the same retention schedule.
Depending on where you live and on the relationship you have with the desk, you may hold a set of rights over your data. The most common rights are the right to access a copy of your information, the right to ask for an error to be corrected, the right to request deletion, the right to limit how we use the data, and the right to object to processing that rests on a legitimate interest.
Where processing is based on your consent, you also have the right to withdraw that consent at any time without affecting the lawfulness of work completed before the withdrawal. Withdrawing consent stops future activity of that type; it does not reverse a shipment that already sailed under a contract.
To exercise a right, write to feedback@weituo.buzz or call +18788877224 and describe the request and the shipment or account it concerns. We will confirm we have received the request, may ask you to prove who you are before acting, and will normally reply within one month of a complete request. Where the task is larger we may extend that window and tell you why.
Complaints matter to a desk that is judged on dependability. If you believe we have not handled your data lawfully, you can also raise the matter with the data protection authority in your home territory. We will never penalise you for exercising a right, for declining marketing or for making a complaint.
We protect personal information with control layers that reflect the sensitivity of an export file. Access to shipment records is restricted to the members of the desk who need them for the active work, and each access is tied to an individual identity so activity can be reviewed if a question arises.
On the technical side we use encrypted connections for the website, keep our software updated, apply access limits on the storage where files live and make regular backups that are themselves protected. Portable copies, email attachments and printed manifest sheets are treated with the same discipline as the digital original precisely because a single loose copy can undo careful controls elsewhere.
No method of transmission is completely immune to intrusion, and we therefore do not promise absolute security. Instead we promise proportionate effort, a clear reporting path and a rapid response. If a breach of personal data is likely to place you at risk, we will inform the affected parties and the competent authority where the law requires, and we will describe what we are doing to limit the harm.
Staff are trained on the desk rules for documents and for discretion. A pattern of care, repeated on every file, protects more personal data than any single technical purchase, and we treat that discipline as part of the systems design service we sell.
This site and the coordination services it describes are directed at adults running a business of manufacture, trade or logistics. They are not designed to attract children, and we do not knowingly collect personal information from anyone below the age of consent set by their home territory, which in most places is sixteen or a similar threshold set by local law.
If a child does pass personal detail to us through a form, a parent or guardian can ask us in writing to delete it and we will respect that request unless a specific contract with the child is lawfully in force. Because the desk does not address minors, no section of our service is built around child audiences and no marketing is directed at them.
Should we learn that an account or a file was opened under the name of a child without proper authority, we will close the record and remove the data. We ask anyone who sends documents on behalf of a family business to confirm that the named contacts are adults entitled to act for the entity, so that a minor is never entered into an export file by accident.
The website carries links that leave the control of this desk, such as links to a carrier portal, an insurance provider or an industry standard body. This policy governs only our own pages and our own processing. Once you follow a link to an external site, the privacy rules of that destination apply and we encourage you to read them.
We review the partners we direct exporters toward, but we cannot vouch for every clause of a third set of terms. A name plate that reads like our own business may still belong to a separate company entirely under that site control. If anything on that page feels unclear, write to us and we will tell you whether the page we point to belongs to us or to a partner.
We do not place hidden frames that collect your data on the behalf of another company, and we do not exchange visitor lists with the partners we mention. Cooperation with a logistics partner stays within the shipment, not across the wider audience of every visitor who reads a blog entry about port congestion.
We review this Privacy Policy whenever the services, the law or the operating practice changes in a way that matters. When a revision is published, the version number at the top of the page moves and the date of review is updated so a reader can see at a glance whether the text is current.
A material change that affects your rights will not be introduced quietly inside a long document. Where practical, we will draw attention to the change on the site and, if we hold a working email for you and the change is significant, we may send a short note describing what altered and when it takes effect.
Each revision applies to the information we process from the date it is published onwards unless the law or an agreement requires retroactive application. Continuing to use the desk after a change takes effect counts as acceptance of the updated text, whereas you can always stop using the service or request deletion of held data rather than accept a term you find unreasonable.
The archived wording of earlier versions is retained internally so that any question about how a file was treated at an earlier date can be answered accurately.
Questions about this policy, requests about your own data and operational notes for a live shipment are all welcome at the contact channels below. A request is answered by a person, not by an automated mailbox claiming to have understood a question it cannot read.
Shijiazhuang Weituo Trading Co., Ltd.
Room 201, Unit 1, Building 3, South Area, Xinda Garden
No. 88 Yongtai Street, Xinhua District
Shijiazhuang - 050000, China (CN)
Email: feedback@weituo.buzz
Phone: +18788877224
Website: www.weituo.buzz
The desk is open Monday to Friday from 09:00 to 18:00 China Standard Time outside public holidays. A privacy request sent after those hours is logged on arrival and handled on the next working day within the month allowed for a standard answer.
We value the trust placed in a booking desk, and we intend every paragraph above to build rather than erode that trust. When the rules change, the policy changes with them; when a reader flags an unclear line, we edit it. The privacy of the shipment file is kept the same way the cargo is, by attention at every station from inquiry to delivery.
Copyright 2026 Shijiazhuang Weituo Trading Co., Ltd. This Privacy Policy was developed by the WeiTuo desk. Contact feedback@weituo.buzz · +18788877224